The National Cancer Patient Experience Survey (NCPES) aims to monitor what's working well and identify what could be improved for future cancer patients. All NHS patients who have cancer related care or treatment as an inpatient or day case during the sampling period are invited to take part.
Results are published at a Trust, CCG, Alliance and Regional level, on the NCPES website
Whilst uptake of the NCPES in Cheshire and Merseyside is in line with the national target of 60%, the sample of respondents is not necessarily representative of our cancer population. In order to reduce health inequalities, we must ensure people with lived experience are involved and listened to. But people who encounter health inequalities are more likely to experience barriers to completing the survey.
The resources below have been developed to promote awareness and uptake of the NCPES among diverse communities.
Patient Information Leaflets
This leaflet, produced by NHS England, gives an overview of the NCPES and how to complete it.
An adapted version of the leaflet is available in accessible formats (easy read and BSL) and has been translated into seven commonly used languages in Cheshire and Merseyside.
The below posters can be displayed in areas that are visible to people affected by cancer, their friends or family. They can be downloaded and printed, or displayed on TV screens.
Further information can be found on the National Cancer Patient Experience Survey website.
Learning from the experience of ethnically diverse cancer patients
These short films were developed by NHS England and NHS Improvement, in response to data from the NCPES, which showed ethnically diverse patients consistently report a poorer experience than white British people who take part in the survey. They highlight the importance of involving and listening to people from different communities within the NCPES.